Last updated: April 26, 2026
At Vibes S Viet Travel, we understand that your privacy and the security of your personal information are of utmost importance. This policy describes how we collect, use, and protect your information when you use our services or visit our website vibessviet.com.
In order to provide our travel services (tour bookings, itinerary consultation), we may collect the following types of information:
- Personal Information: Full name, email address, phone number, and residential address.
- Travel Information: Passport number, visa details, date of birth, and gender (required for flight bookings and hotel check-in procedures).
- Transaction Information: Tour booking history and special requests (dietary requirements, health conditions relevant to the trip).
- Technical Information: IP address, browser type, and login data (if you use the Sign In with Google feature).
We use your information for the following purposes:
- Service Booking: Processing reservations with hotels, airlines, and transportation providers.
- Communication: Sending booking confirmations, itinerary details, and customer support.
- Service Improvement: Recording feedback to enhance the quality of your travel experience.
- Marketing (with your consent): Sending newsletters or the latest travel offers via email.
As a travel company, we are required to share your information with our partners to fulfill our services:
- Service Providers: Hotels, airlines, transportation companies, and local tour guides.
- Legal Requirements: We may disclose information if required by competent authorities in accordance with applicable law.
- Our Commitment: We will never sell your personal information to advertisers or third-party marketers.
We apply the necessary technical and administrative measures to protect your information from unauthorized access, loss, or alteration. However, no data transmission system over the internet is 100% absolutely secure.
You have the following rights regarding your personal information:
- Right of Access: Request to view the data we currently hold about you.
- Right to Rectification: Request an update or correction of any inaccurate information.
- Right to Erasure: Request that we delete your personal information from our systems (except for data required to be retained by law for accounting or tax purposes).
- Cookies: Our website uses cookies to improve the user experience.
- Google Auth: When you sign in with Google, we only collect basic information (Email, Name, Avatar) from Google to create your account on our website. We do not have access to any other data within your Google account.
If you have any questions about this policy, please contact us:
- Company: Vibes S Viet Travel
- Email: info@vibessviet.com
- Address: 509/41/6 Dai Mo, Tay Mo, Ha Noi, Vietnam